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Many passengers on Mumbai Metro's new Aqua Line 3 have been complaining about poor mobile network connectivity, but not everyone sees it as a problem. For some, the lack of signal has turned into an unexpected break from their constantly connected lives. Instead of checking social media or taking work
calls, commuters are rediscovering old habits, including reading, writing, sketching, or simply observing people and surroundings. Some even carry books, diaries, or sketchpads to make their journey more meaningful.
Commuters Disappointment
Phal N, a regular commuter from Santacruz to Cuffe Parade, said she initially found the network issue frustrating. "I used to keep trying to get a signal for work messages or Instagram, but one day I stopped and started reading instead. Now I look forward to that one hour of peace," she said. For many like her, the Metro ride has become a quiet time between home and work. Since the line opened earlier this month, connectivity issues have persisted. However, several commuters are now calling it a "digital detox on wheels." Chartered accountant Rohan Divecha said he uses the time to write poems or read. "Nothing is so urgent that it can't wait an hour. The silence is relaxing," he added. A group of young friends said it was the first time they had travelled without their phones. "Earlier, we'd be busy taking pictures and talking about filters. Now, we're having real conversations," said by 20-year-old Gayatri Chavan.
Commuters Urge for Better Connectivity
Experts stated that this forced break from screens may improve mental health. Psychiatrist Dr. Rashmi Joshi-Shetty explained that constant online activity increases anxiety and reduces focus, and this disconnection gives the brain time to rest and boosts creativity. Still, commuters want a better signal for emergencies, but without losing the calm this digital pause provides. Metro officials say they are working with telecom companies to improve coverage soon.
