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Air travel can often feel tiring, especially when you have to wait in long lines just to check in. To help make journeys smoother, Air India has introduced a self-check-in and baggage-drop service at 19 international airports. This new system is designed for passengers flying from India to popular destinations across Europe, the UK, Canada, the US, and Australia.
With this upgrade, passengers can now save time and enjoy a more relaxed airport experience.
What does the new service offer?
Air India's new self-service kiosks let passengers take care of several travel tasks on their own. You can now print your own boarding pass and baggage tags, select your seat, update frequent flyer details, and drop off your checked baggage without needing to stand in long queues.
This service is meant to make your airport experience faster and easier, giving you more time to reach your departure gate and relax before your flight.
Where is the service available?
These user-friendly kiosks are now available at 19 major airports around the world. They include:
UK & Europe: London Heathrow, Gatwick, Birmingham, Paris, Vienna, Amsterdam, Copenhagen, Frankfurt, Milan, and Zurich
North America: Toronto, Vancouver, New York, Newark, Chicago, Washington, and San Francisco
Australia: Sydney and Melbourne
This new system is part of Air India's ongoing plan to modernize how passengers experience international travel. The goal is to reduce waiting times, avoid unnecessary stress at the airport, and make travel more comfortable for everyone.
After rolling out this feature on routes to the US and Australia, Air India is now expanding it to even more global destinations. This effort shows the airline's focus on using smart technology to improve passenger convenience.
How to use self-check-in kiosks
1. Find the kiosk - These are usually near Air India's check-in counters.
2. Identify yourself - Use your booking number (PNR), passport, frequent flyer card, or payment card.
3. Check your details - Make sure all your flight information is correct.
4. Pick your seat - Choose or change your seat if available.
5. Print your documents - The kiosk will give you your boarding pass and baggage tags.
6. Tag your bags - Attach the tags to your checked luggage.
7. Drop your bags - Go to the baggage drop counter to hand over your luggage.
8. Head to security - Continue to the security check and then your gate.
This new service saves time, reduces stress, and gives passengers more control. Whether you're in a hurry or just want a simpler experience, the self-check-in kiosks are a smart step toward smoother travel.
