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IndiGo, India's favorite airline, has made booking flights much more exciting. They have launched an AI booking assistant named 6Eskai on WhatsApp. Yes, you heard that right - now you can handle your travel plans while chatting with friends. How cool is that?
Meet 6Eskai: Your New Travel Buddy
IndiGo's 6Eskai is not just any assistant; it is built on an AI platform by Riafy, a Google partner. This makes 6Eskai a digital travel agent that can help you book tickets, check-in, generate boarding passes, check flight statuses, and even answer your random travel questions - all on WhatsApp. It is like having a personal travel agent right in your pocket. And the best part? It speaks your language - English, Hindi, and Tamil. To get started, just send a WhatsApp message to +91 7065145858.
Powered by Google Cloud's Advanced AI
6Eskai uses Google Cloud's Large Language Models, making it a powerful tool for frequent flyers. With some high-level prompt engineering, it can understand your emotions, throw in a bit of humor, and make your interactions enjoyable. This assistant doesn't just get the job done; it does so with flair.
What Can 6Eskai Do?
6Eskai can handle almost anything related to your travel plans:
- Book Tickets: Need to book a flight? Just ask 6Eskai.
- Apply Discounts: Want to save some money? 6Eskai can help.
- Check-in Online: Skip the lines and check-in from your phone.
- Pick Your Seat: Choose your preferred seat with ease.
- Plan a Trip: Need help planning? 6Eskai is on it.
- Check Flight Status: Stay updated on your flight details.
- Answer Questions: Got a random question? Just ask.
- Connect to an Agent: Need to talk to a real person? 6Eskai can connect you with an agent too.
Enthusiastic Reactions from IndiGo and Google Cloud
Neetan Chopra, Chief Digital & Information Officer at IndiGo, is thrilled about this new feature. "We are delighted to announce the launch of our AI-powered travel booking assistant, 6Eskai, on WhatsApp. As India's preferred airline, IndiGo is committed to delivering superior digital services by harnessing cutting-edge technology. This new feature underscores our dedication to technological innovation and the enhancement of customer experience. It is designed to provide immediate, personalized support to our valued customers, reflecting IndiGo's unwavering commitment to progress and customer satisfaction," Chopra shared.
Bikram Singh Bedi, Vice President and Country MD at Google Cloud India, is equally excited. "We're excited to join forces with IndiGo, a brand celebrated for its exceptional customer experiences and cutting-edge solutions in the aviation industry. By utilizing Google Cloud's leading AI technologies, IndiGo will provide new customer experiences that tackle complex challenges, accelerate innovation, and ultimately deliver more value to users," Bedi said.
How to Use 6Eskai
Getting started with 6Eskai is simple. Just send a WhatsApp message to +91 7065145858. Whether you need to book a flight, check your flight status, or just have a chat, 6Eskai is ready to assist. The assistant is designed to be user-friendly and responsive, making your travel booking experience smoother and more entertaining.
IndiGo's new WhatsApp assistant, 6Eskai, is set to transform the way you book flights and manage travel plans. With the ability to handle everything from ticket booking to checking flight statuses, 6Eskai makes traveling easier and more enjoyable. So, next time you need to sort out your travel plans, remember - IndiGo is just a WhatsApp message away.
This innovative move by IndiGo showcases their commitment to leveraging technology to enhance customer experience. With 6Eskai, booking flights and managing travel plans has never been more fun or convenient. So why wait? Start chatting with 6Eskai on WhatsApp today and make your travel experience smoother and more exciting.
